FAQs

Escape Nomade

We are based in Indonesia where our production site is located in Banyuwangi and our operation office is located in Bali.
We have our official partners who represent us in different countries; some have showrooms with our products or their own Tented projects where you can view our products in person. Please check our official partners here to connect.

Escape Nomade has been around for over 20 years. Our presence can be seen via hospitality projects in 55+ countries in all climates. Please check our portfolio here for our highlight projects in different locations.

Escape Nomade is trademarked and headquartered in Indonesia. It was founded by Anneke Van Waesberghe, a Dutch designer who wanted to prove that each of us could help solve our pressing environmental problems through our life choices by building a Tented sanctuary. As many people showed interest in her work, she partnered with Ueli Wick, a Swiss ex-banker and now the CEO of Escape Nomade, to commercialize the product.

Application

Our Tents can serve many purposes such as villas, resorts, spas, receptions, restaurants, yoga shalas, homes, event venues, and more. Some interesting purposes that our Tents have served are schools, educational workshop spaces, dormitories, rooftop restaurants, rooftop homes, gyms, and sauna. There is no limitation on how to use our Tents! Feel free to contact us here if you would like to consult other purposes not listed here

You can consider 5 x 7.5 m with 1 ensuite bathroom. It’s spacious and comfortable enough for 2 people generally and 4 people with 2 extra twin beds to be added. Other common sizes are 5 x 5 m and 5 x 10 m.

You can consider 5 x 15 m with 1 bathroom in each bedroom and a living area in the middle. It’s spacious and comfortable enough for 4 people generally and 5 people with a sofa bed to be added. Another common size is 7.5 x 15 m for extra space.

We can have 2 bedrooms maximum in 1 Tent, so we can design 2 or more units to make 3 or 4 or more bedrooms as you prefer.

Depending on the capacity, it can be as small as 3 x 3 m that accommodates 1 private treatment bed, 5 x 5 m or 5 x 7.5 that accommodates 2 treatment beds with 1 ensuite bathroom. 5 x 12.5 m can also be considered for 2 rooms with 2 treatment beds each,1 bathroom each, and a lobby in the middle.

Depending on the capacity, it can start from 7.5x 10 or 5 x 15 m with semi-outdoor areas on the extended verandas for 30 PAX, approximately. It can be as large as 10 x 15 m to reach 100 PAX.

We allow many customizations on roof designs, walls, flooring, doors, and layouts. We also have many size options based on a 2.5 m grid to choose from 2.5×2.5 to 10×10 m.

Materials

Our Tent structure is prefabricated and modular galvanized steel poles with 2 additional marine paint coatings applied to increase anti-rust and anti-corrosion properties. The bamboo covers are for decorative purposes.

Our signature wall is made of canvas with three layers, giving it self-cleaning, waterproof, and insulated properties. We also offer other canvas combinations, including canvas with a mosquito net and canvas with a plastic shield for rain protection, etc.

Additionally, we provide wall materials such as composite, teak wood, and glass. If you prefer materials beyond our offerings, such as brick or concrete, you are welcome to manage those on your own.

We offer composite and teak wood materials. If you prefer options like concrete, tiles, or other materials, we welcome you to manage those according to your preferences.

Since the first installation, the structure is meant to last 25+ years while walls, roofs, doors, and other Tent parts are expected to live 6-8+ years with replaceability. The number of years is subject to microclimate and maintenance quality. We offer parts for sale and a maintenance service on demand.

We source materials for different parts of our Tents from the best suppliers around the world such as France, Spain, Japan, Indonesia, etc. We have our factories in Banyuwangi, Indonesia, where the making of our Tents takes place.

The steel poles used for our structure are lead-free while other parts of our Tents are eco-friendly. For example, composite walls and flooring are made of recycled plastic and teak wood dust left over from our furniture making. Our canvas is upcyclable; the leftover canvas has been used to create raincoats and tote bags. Moreover, the concept of installing our Tents is eco-friendly as it involves very minimal ground impact with the Concrete Point Foundation system.

The installation of our Tents is easy and quick. Before installation, you will need to prepare the foundation according to your project location. This could involve elevating the Tent on a platform for hilly areas or using the Concrete Point Foundation system for ground-level installation. Both methods are environmentally friendly, minimizing ground disturbance, emissions, and noise.

Our Tent grid system is 2.5 m, starting from 2.5 m to 15 m. It means width and length can be extended by every 2.5 m until it reaches 15 m (the maximum size ends at 10 x 15 m).

Our Tents can be as durable as concrete buildings. It can withstand the wind speed up to 170+ km/hr with some protocols applied; therefore, they can be located in storm-prone locations and harsh weather such as snow or desert.

You can consider adding another unit to increase the size to your requirement,instead. For example, if you would like a 250 sqm Restaurant Tent, you can have one 10 x 10 m and another 10 x 15 m placed next to each other. We completed the Hemingway Wedding Venue for Bali Beach Glamping by combining 4 Tents to make a 250+ sqm elegant venue.

Our Tents are classified as a semi-permanent structure; meaning they can be uninstalled and relocated if you wish. However, they aren’t meant to be moved on a daily or weekly basis because of the fixed MEP and foundation systems.

It is possible we can customize our Tent structure to allow more flexibility. Please consult our architect team for more details.

Interior

We have Safari Experimental, Japandi, and Mediterranean. We design and produce them in house.

Our single piece of furniture is made by hand, so we need 6-8 weeks for production.

Our furniture is made of durable and high quality materials, so it can last 6-8+ years, subject to microclimate and maintenance.

Our furniture is 100% teak wood and rattan based, sourced in Indonesia.

We would love to collaborate with other designers who are as passionate as we are about creating new, extraordinary living experiences. Please contact us for further information.

We provide a 6 month to 1 year warranty on our furniture. In case of any factory default, we will send you a new replacement.

We allow customizations such as finishing colors, sizes, material use, on our furniture. Please note that some customizations may incur some additional charges.

Sales

We accept payment in Indonesian Rupiah and US Dollars by cash transfer. If an order is below 100,000 USD, the payment will be 50% for deposit before production and 50% for final payment before delivery. If an order is above 100,000 USD, the payment will be 30% for deposit before production, 30% for progress payment, and 40% for final payment before delivery.

We include the following expenses in our invoice:

  1. Tent structures (roofs, walls, doors, canopy extensions, and other Tent parts).
  2. Complete set of our furniture (sanitaryware included for projects in Indonesia).
  3. PPN (only for projects in Indonesia).
  4. Labor costs for our installation team.
  5. Packing costs.

For projects outside Indonesia, there are no VATs and export taxes applied.

  1. Foundation preparation
  2. Decking
  3. Flooring
  4. Landscaping
  5. Delivery from our factory to your site
  6. Import tax and other fees incurred at the port of your country (for projects outside Indonesia)
  7. MEP, cabling, lighting, septic tank setup
  8. Appliances (e.g. fridges, TVs, air conditioners, heaters, etc.)
  9. Other costs, such as Escape Nomade installer team expenses and local worker support.

As a Supplier+, we guide our clients through every step of the process to bring their project dreams to life, from the initial consultation to installation and maintenance.

Consultation Service
We provide the first few complimentary consultation hours to fine tune your project with our products.

Design Service
For every single client, we offer a complimentary initial design & pricing proposal that covers Tent interior and exterior. We also provide a comprehensive design service that covers Tent interior and exterior, including illustrations of non-Tented facilities, a site plan, and rough landscaping, with an extra charge starting from 6,000 USD that will be returned in full if a purchase above 200,000 USD is made later on.

Coordination
Since we also work with other parties in order to accomplish your project such as landscaping, foundation, delivery, MEP team, and more, we assist in coordination in order to ensure smooth and correct operations.

Installation Service
We provide installation support for any project around the world. When you purchase an order from us, we include labor costs for our installation team while you help manage their transportation, meals, and accommodations throughout the stay.

Maintenance Service
We provide maintenance support on demand such as deep cleaning, repair, and part replacement. We also provide maintenance training, so you will be able to take care of this matter in house later on.

Feasibility Study
We can assist you in bringing your concept to reality by giving business consultation and a feasibility study.

Tents
You order a Tent or many more to any destination in Indonesia or anywhere in the world.

Furniture
We don’t have a minimum order policy in Indonesia locations. However, we apply at least a 10,000 USD purchase policy for overseas destinations.

Installation

The installation work is divided into pre and post Tent delivery.

Pre-Tent Delivery
We will guide you to prepare the foundation according to your land conditions. The foundation options can be an elevated platform with decking or Concrete Point Foundation without elevation.

Post Tent Delivery
We will have our installation team guide your local worker team to install the Tents. 1 Tent takes 3-5 days to complete, depending on the Tent size and the number of your local worker team.

Maintenance

Consider cleaning our Tents with the same schedule and procedure as you would clean your concrete house or building.

  • Daily cleaning involves sweeping, dusting, and ventilating the room.
  • Weekly cleaning involves deep vacuuming, mopping the floor, and inspecting stains on the exterior canvas.
    If there is a stain, please quickly clean it as soon as possible by following our instructions in the manual.
  • Monthly or quarterly cleaning involves deep cleaning on the canvas and roof.
  • After 6-8 years+, a consideration to replace parts and furniture is needed.
  • After 25 years+, a consideration to replace the structure may be needed.

The concept of replacing parts is very simple and quick; just take it off and put a new one on. It may take just a few hours, so don’t worry about closing the Tent for a day or more for maintenance.

We can send our maintenance team to manage deep cleaning, fixing our Tents, replacing parts, and conducting maintenance training anywhere in the world.

contact us if you still have questions for us